Walkin French/German - Catalog Associate/Senior Associate
Job Description:
If you have a BA/MA in French/German OR B1/B2/C1/C2 and are interested in working with Amazon, just Walkin to our office. Details below:
Roles and Responsibilities:
· Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
· Understand and correctly use Amazon’s Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazon’s online catalog
· Maintain records of day-to-day work by updating trackers to reflect work done
· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
· Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies Required:
· Excellent written and oral communication skills in French/German and English
· Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
· Strong analytical skills – Ability to do high school level arithmetic
· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
· Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Address:
Amazon.com, 5th floor,
Safina towers, Millers road,
Bangalore
Time: 10 AM to 5 PM on any weekday.
Contact: Neha
Experience and Qualifications:
· BA/MA in French/German OR B1/B2/C1/C2 levels from Alliance Française/MMB (or a native French/German speaker)
· 0 – 5 years of experience in data-driven business operations processes – BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
· Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus
Locations Bangalore
Experience 0 - 5 years
Key Skills French, German
Function ITES/ BPO/ KPO
Role • Technical Support Representative (Non- voice) • Customer Service Executive (Non-voice) • Data Processing Executive
Category • Customer Service/ Call Centre/ BPO • Purchase/ Logistics/ Supply Chain
Job Description:
If you have a BA/MA in French/German OR B1/B2/C1/C2 and are interested in working with Amazon, just Walkin to our office. Details below:
Roles and Responsibilities:
· Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
· Understand and correctly use Amazon’s Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazon’s online catalog
· Maintain records of day-to-day work by updating trackers to reflect work done
· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
· Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies Required:
· Excellent written and oral communication skills in French/German and English
· Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
· Strong analytical skills – Ability to do high school level arithmetic
· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
· Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Address:
Amazon.com, 5th floor,
Safina towers, Millers road,
Bangalore
Time: 10 AM to 5 PM on any weekday.
Contact: Neha
Experience and Qualifications:
· BA/MA in French/German OR B1/B2/C1/C2 levels from Alliance Française/MMB (or a native French/German speaker)
· 0 – 5 years of experience in data-driven business operations processes – BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
· Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus
Locations Bangalore
Experience 0 - 5 years
Key Skills French, German
Function ITES/ BPO/ KPO
Role • Technical Support Representative (Non- voice) • Customer Service Executive (Non-voice) • Data Processing Executive
Category • Customer Service/ Call Centre/ BPO • Purchase/ Logistics/ Supply Chain