Dell Freshers Walkin Apr 20 - 21

TECHNICAL SUPPORT CUSTOMER CARE JOB

Experience:0 - 5 Years

Location:Mohali

Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

CANDIDATE REQUIREMENTS

• Should be open to work in night shifts in a 24x7 environment.

• Should have excellent communication skills in English.

•Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )

EDUCATIONAL QUALIFICATIONS:

• Minimum Graduates in any stream. (10+2+3)

•Ideal Opportunity for B.Tech's.

• Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .

• Candidates with Customer Service background interested in Tech support can also apply .

HOW TO APPLY:

If you find the job profile suitable, then send your updated resume to directly and we will revert within 24 - 48 hours

or

Walk in directly from Monday to Friday between 10.30 am to 4.00 pm with an updated copy of resume and a recent colored passport sized photograph at the

address :

Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area,
Phase VIII B, Mohali-160059

For any further queries,feel free to contact us at :

0172-3092700

Best Regards

Dell International Services India Pvt Ltd

Mohali, Punjab

Job Description

JOB DESIGNATION/ROLE:

Technical Support Executive / Customer Care Executive

JOB Location :  

Mohali, Punjab

JOB DESCRIPTION/JOB RESPONSIBILITIES:

Technical Support:

Troubleshooting for technical issues related to computers faced by Dell customers .Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices.

Customer Care:

Resolving NON TECHNICAL issues pertaining to order status, billing, invoicing ,etc.

Keywords :  TECHNICAL SUPORT,BPO,CALL CENTER,CUSTOMER CARE, LAPTOPS, DESKTOPS, TROUBLESHOOTING

HCL Tech Freshers Walkin

HCL BSERV - Technical Support Officer (Voice)

Job Description

Dear Candidate,

HCL BSERV is a division of HCL Technologies, part of the $ 6 billion HCL enterprise. The BSERV division currently caters to over 100 customers from our offices in India and abroad.

WE ARE HIRING!!

We are on the lookout for candidates who would like to join our team of over 11,500 professionals! We currently have positions open for Technical Support Officers for our US voice based processes.

Job Description:

Technical Support to HCL's business clients.
He / She will be responsible to provide voice support to the clients and provide online technical resolution.
Incumbent should open for 24X7 operations
Must possess excellent Communication Skills and Telephone Etiquette
All positions are based out Chennai only.

Eligibility:

Any Graduates UG & PG: B.Sc, B.Com, BA, BCA, BBA, BE, BTech, MCA, MBA

2011 pass out can also apply

Experience :  0 to 24 months

Skill Requirements:
 
Basic technical knowledge of PCs
Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
Basic technical knowledge of Operating systems like Windows XP
Good verbal and written communication skills
Willing to work for 24* 7 shifts

Contact HR: Thulashi dharan (Kindly mention HR name on top of your resume)

 Must Carry:

2 copies of resume

2 Passport size Photograph

Photo-ID Address proof

HSC & Degree Certificate Copies

All the Mark sheets Copies

 Reference: Thulashi HR

Timings: 10.00 AM to 4.00 PM (Mon- Sat)

Venue:

7th floor, PM Towers,
Greams road, Thousand lights,
Chennai - 06

Land mark: above IDBI Bank, near MRF

Looking forward to see you!

Regards

Thulashidharan J

HR - HCL

LocationsChennai

Experience0 - 2 years

Key SkillsTechnical Support, Communication skills

EducationAny graduate

FunctionCustomer Service/ Call Centre/ BPO

RoleTechnical Support Executive ( voice)

IndustryITES/ BPO/ KPO

Zenith Infotech Freshers Walkin Apr 20 - 21

Walkin for Back up Engineer on 20th April & 21st At @ Zenith Infotech

Experience:0 - 3 Years

Location:Mumbai, Mumbai Suburbs

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Post Graduation Not Required

Industry Type:IT-Software/ Software Services

Role:Hardware Design Engnr

Functional Area:IT-Support, Telecom, Hardware

Desired Candidate Profile

Skills Required:

 1) Knowlegde of back up system

2) Good Understanding of the follwing:

RAID & RAID levels

DNS & DHCP

IP classes

Protocols

Topology

 Job Description

Dear Professional,

Walkin in with your updated CV on 20 & 21st April,11

Between 10.00 am - 3.00 pm at the below mentioned address

Zenith Infotech is a remote infrastructure management company and operates globally. The company manages clients IT infrastructure in most cost effective and efficient manner.

Location :   - Andheri E (Mumbai)

Venue

Zenith Infotech Limited
Zenith House l 29, MIDC, Central Road,
Next to Tunga Paradise, Andheri (E),
Mumbai- 400093

Males : Ready to work in rotational shift

Females: Ready to work in morning shift (6:30am - 2:30pm)

NOC Support Engineer

Job Description

1.Proactive Disk Space Management

2.Health Checking of Server

3.Startup/shutdown of system

4.Server backup(system state) management and taking ghost backups

5.Back up and restoring server data

6.Daily backup and weekly backup

Maintaining and managing Backup schedules from Backup software

Reporting Support

1.Checking logs regularly and keeping backups.

2.Call logging, analysis and reporting, maintain downtime registers of various hardware,

3. Daily Reporting and weekly reporting

4.Maintaining statistics based on call logging and monitoring

5.Maintaining Status and Performance reports for the logged calls

Please Note: -

B.E / BSC - IT / post Graduates Don't Apply

Candiadtes who have appered for interview 3 months before are not eligible

Please :There is no field work invoved.

Regards,

Neeraj

Keywords :  back up,hardware,networking

Wipro Freshers Walkin Apr 20- 23

Mega walkin for voice opening(UK&USA process from 18th to 23rd April 2011)

Job Description:

1) UK  & USA inbound voice process

2) Good Communication skills required.

3) Comfortable working in rotational shift 24*7aisa

4) 2 consecutive weekly off

5) Incentives provided.

6) Transportation provided.

Daily interviews at 11AM,2PM,4PM… Spot offers provided.

Eligibility Criteria:

1) Good Communication skills.

2) Age 18-45 Years.

3) Min HSC passed.

4) Living within transport boundaries

   - Churchgate to Mira Road

   - V.T to Thane

   - V.T to CBD Belapur.

5) BE,BTECH,BCA,MCA need not apply.

Address:

Wipro BPO , Hiranandani Business Park
Spectramind Building, 3rd Floor,Powai,
Mumbai-400076.

Contact: Rahil Rasalkar (Talent Acquisition)

Tel: 30924798

 Please note: Kindly carry the print of this mail

LocationMumbai

Experience0 - 4 years

Key Skills Communication skill

CategoryCustomer Service/ Call Centre/ BPO

RoleCustomer Service Executive (Voice)

Amazon Freshers Walkin Apr 20 - 21

Amazon.com- Looking for Associates- Walk in from 19th Apr to 21st Apr

Experience:0 - 2 Years

Location:Bengaluru/Bangalore

Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Position Qualifications:

• Graduate

• One or more years experience with customer service preferred.

• Basic computer skills & knowledge of the Internet required

• Advanced computer skills using a variety of programs highly desired

• 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day

Knowledge and Skills

• Excellent Internet Navigation Skills

• Basic Typing/Keyboarding skills

• Proficiency in Microsoft Outlook and working knowledge of MS Office applications

• Experience working under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality

• Significant email and online customer service experience preferred.

 Job Description

Department:Associate

Experience :  0 to 2 Years

Location : Bangalore

Seller Support Associate is a critical part of Amazon.com’s mission to deliver timely, Accurate and Professional service to Amazon.com sellers. In a fun and fast-paced environment, this position requires extensive e-mail communication with sellers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions.

General Summary of responsibilities:

• Demonstrates clear and polite written and oral communication.

• Escalates sellers issues appropriately and correctly. Demonstrates timely accurate and professional customer service.

• Maintains a positive and professional demeanor and portrays the company in a positive light.

• Demonstrates knowledge and use of departmental resources, policies and procedures.

• Answers messages in authorized email queues as directed by Workflow and Supervisor.

• Understands and correctly uses all available tools.

• Maintains acceptable email handle time, while remaining friendly and informative.

• Maintains productivity (currently measured in Contacts per Hour –CPH) at or above published standard for skill group.

• Maintain quality (currently measured in Expressed Dissatisfaction Rate - EDR) at or below published standard for skill group.

• Logs in on time; logs out not before the end of scheduled shift.

• Staffs entire phone shift and "aux codes" correctly for all breaks, meals, meetings and events.


• Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.

• Demonstrates appropriate sense of urgency for email response times.

• All other duties as assigned

If you are Interested, Kindly Walkin from 19th April to 21th April 2011 between 11:00 Am and 2:00 Pm.

Please Note : Kindly Walkin directly. Applying for the job is not required.

Venue

Amazon.com IDC Pvt. Ltd,
5th floor, Safina Towers,
Millers Road, Bangalore.

Contact Person: Neha/ Rabiya

Keywords :  Customer Service, CSE, BPO,Voice, Non Voice,Freshers ,Inbound, Outbound, Telecaller, CSO, Email support, Chat support,Customer support officer,Tele marketing,Operation, Marketing, management