TCS IT Walkin Dec 28 - 31

Interview with TCS for Helpdesk(L1) on 29/12/2010

Job Description

Please check with the criteria,

Eligibility Criteria

BE/B.Tech/MCA/M.Sc/MS/Diploma with minimum 2 years of relevant experience post Qualification IT- Experience.

Bsc with 2+yrs of experience post qualification IT Experience.

Only Full Time courses would be considered.

Not more than 4 years break in Career / Academics or Non - IT Experience.

Candidate who have attended TCS interview in the last 6 months need not apply.

Eligible and Interested Candidates forward your updated CV


Desired Profile  

Hands on  experience  with :

•Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc

•Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etc

•Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc

•Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc

•Experience in troubleshooting Office Telephony, audio / video conference related issues

•Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting

•Experience of working in SLA based environment

•Understanding of Service Desk Environment and its day to day operations

•Exposure to ID and Access Management (Active Directory and Application)

•Exposure to handling mobile telephony based issue and co-ordination with telecom service providers

•Exposure to ITIL based work environment

•Experience in Service Desk / Technical Support handling global customers

•Customer and Escalation Handling Skills

•Oral and Written communication skills

•Analytical and Troubleshooting skills

Desirable Skill set(Can include certifications)

•Interpersonal skills

•Team Player

•Understanding of ITIL based Service Desk concepts & its importance to business and IT organization

•MCSE / MCP ( Windows XP / Vista / 7 )

Experience    2 - 4 Years

Industry Type   IT-Software/ Software Services

Role   System Admin

Functional Area   Network Administration, Security

Education    UG - B.Tech/B.E. - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location    Chennai

Keywords    Helpdesk


If you meet the above mentioned criteria, apply online

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Tech Mahindra IT Walkin

Walkin Interview for TL Ops @ Tech Mahindra, Kolkata

Job Description  

 Key Deliverables:

To motivate, develop and mentor team members in a dynamically changing environment.
Monitor projects/transactions and provide qualitative/constructive feedback to the team members.
Answer operations related queries from the client.
Drive process performance to achieve and exceed SLA deliverables.
To create a conducive and stimulating environment for the teams to accomplish their goals.
Manage expectations of his team members and proactively should be able to sense their needs.
Represent the organization and participate in client visits and reviews.
Ability to drive process, performance & transformation.
Maintain delivery dashboards with analysis.
To be a part of the client calibration call to have better understanding of the process and for continuous improvement.
Need to work towards enhancing the customer experience and overall service delivery.
Meeting client expectation and process metrics.
Lead continuous improvement initiatives for the project.
Understanding of the Business situation and capability to address issues.
Monitor resource utilization & performance.
Quality and Ownership for particular circle/process.
Attrition & Absenteeism management & ownership.

Technical Skills:


Sound Computer Usage

Good in MS Excel

Should be able to analyze team performance data

Good knowledge of Avaya CMS and Other Call Center Technologies

Good  Knowledge of Basic Quality tools and analysis aids

Good Knowledge of Call Center Operations including Resource Optimization and Work Force Management

Experience :  Should have worked as TL Ops for min 6 months and have overall experience of 2 – 4 yrs in telecom BPO.

(anytime between 10am to 4pm):

Venue

DLF IT Park, Ground Floor Tower III AF Block,
Plot 8 Major Arterial Rd,
Rajarhat, Kolkata - 700156

Experience   3 - 7 years

Industry Type   ITES/ BPO/ KPO

Role   Team Leader

Functional Area    Customer Service/ Call Centre/ BPO

Education   Any graduate

Location   Kolkata

Keywords   "Team Leader"


If you meet the above mentioned criteria, apply online

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Kilmist InfoTech Freshers Walkin Dec 28 - 31

Telecalling Executive

Job Description

Job Description:

·        The candidate will be responsible to make calls to the candidates and educate them about the services offered & the procedures involved in recruitments.

·        The candidate will be responsible to make calls to consultancies & other business avenues.

·         The candidate will be responsible to generate leads.

·        Shall be responsible to coordinate with different departments within the company

·        The candidate will be working on general shifts & shall be on the permanent roles of KILMIST INFOTECH PVT. LTD.

Desired Candidate Profile:

1.    The candidates should have excellent communication skills & Convincing skills

2.    Should be a quick learner

3.    Multilingual skills would be an added advantage

4.    Should sound pleasant over the phone

5.    The candidate should be self motivated to learn and should posses a go getter attitude


6.    Fresher’s are welcome

Venue

Kilmist Infotech Pvt Ltd,
No:135, 60 ft Road, Doopanahalli,
HAL 2nd Stage, Indiranagar,
Bangalore-08.

Locations Bangalore

Experience 0 - 0 years

Key Skills   Excellent Communication Skills & Convincing Skills

Education Any graduate

Function • Sales/ Business Development • Marketing & Communications

Role • Telesales/ Telemarketing Executive • Business Development Executive

Industry IT/ Computers - Software

Patni Freshers Walkin Dec 28 - 30

Trainee/B.SC Maths&Stats Graduates

Job Description
  
1) Role: Trainee

Education Background: BSc. in Maths & Statistics Graduate with honors

Experience :  0-6 months

Requisites:

·         Excellent communication skills

·         Knowledge of MS Office (Excel in particular) will be an added advantage

·         Analytical skills

·         Willingness to work in 24/7 Environment

We are holding Walkin Interviews:

Date: 27th to 30th Dec with below mentioned documents.

Time: 12:30 PM - 5:00 PM

Address:

Patni Computer Systems Ltd,
Noida special economic zone (NSEZ)
Block B - 142 E&F, Near sector - 82
Noida, Uttar Pradesh  

Candidates should carry:


·         Resume

·   G  Government recognized Photo ID proof

Contact person: Mukul Kashyap/Namrata Wason

Locations Noida

Experience 0 - 0 years

Key Skills   MS Excel

Education B.Sc

Function  Customer Service/ Call Centre/ BPO

Role Trainee/ Management Trainee

Industry ITES/ BPO/ KPO

iEnergizer Freshers Walkin Dec 28 - 29

Walkin Interview - Collections Process - Under-Graduates / Graduates

Experience:0 - 3 Years

Location:Noida

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

- Excellent command over Spoken English

- College Graduate or Undergraduates

- Working Knowledge of Windows and Internet

- Must live in or around Noida

- Work in Shifts for international process

- Preferable experience in collections process

Job Description

WALK IN INTERVIEWS

Date & Timings:


Dec 27th (Monday) to Dec 29th (Wednesday)

Time : 11:00 AM to 4:00PM

Venue:

A-37, Sector - 60 Noida

Contact Person: Anju / Abhishek - 9560354350 / 9953445555

0120-6688055 / 56 / 57 / 58 / 59 / 60

  * 0– 3 yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with US residents.

* Knowledge of FDCPA

* Possess excellent Communication Skills

* Work Experience using MS Office (Word, Excel)

Keywords :  collections, Third Party Collections, FDCPA