Aditya Birla Freshers Walkin May 10 - 13

Associate (Desktop Support)

Job Description

Primary Functions/Responsibilities:

-          Do Technical Troubleshooting for Desktop products through voice interactions.

-          Adhere to defined quality norms.

-          Stay updated with latest information on various products and services

-          Report daily output to TL’s.

-          Adhere to productivity and service levels norms.

-          Adhere to guidelines for code of conduct and confidentiality.

-          Performing all KCRPs on the phone system (for voice programs)

-          High level of Customer Satisfaction standards to be maintained. The interactions must be disposed off within the laid down time limits

-          Learn and accept assignments with open cooperative, positive, team-oriented attitude.

-          Actively participate in team meetings

-          Take initiative
                
Mandatory Skills Required

-          Troubleshooting for basic hardware and networking problems

-          Typing Speed Minimum 30 WPM with 90% accuracy.

-          Demonstrate and practice good telephone etiquettes

-          Good spoken communication skills in English

-          To be able to carry out research and have an analytical bent of mind.

Knowledge Required:

-          Knowledge of Desktop/CPU Products and Services

Desirable Skills required

-          Escalation procedures/protocols

-          Program specific software usage

     Customer Relations and Customer Service Skills

 Preferred Work Experience :

Experience in technical support or fresher with hardware background.

Educational Qualification Required:

10+2/Graduation in any stream (in computer science preferred)

Others:

Willingness to work in rotating shifts and on Sundays & Public Holidays.

Interested Candidates Contact ANITHA@ 9632690990 & WALK IN for an INTERVIEW ON MONDAY to FRIDAY @ 11:00 AM,

NOTE:PLEASE CARRY A COPY OF THIS MAIL AND MEET ANITHA

MEET : ANITHA (HR) 9632690990

Thanks & Regards

ANITHA

Venue:

ADITYA BIRLA MINACS
MILLENNIUM TOWERS,
ITPL ROAD, BROOKEFIELDS
BANGALORE 560037

Locations Bangalore

Experience 0 - 3 years

Key Skills "technical troubleshooting" "technical support", "hardware", "networking",

"troubleshooting"

Function Customer Service/ Call Centre/ BPO

Role Technical Support Executive ( voice)

Industry ITES/ BPO/ KPO

CMS Freshers Walkin May 9 - 13

Walkin : Desktop support engg(FRESHERS) - 20 Opening(s)

Job Description   

 Hi All,

 We at CMS Info Systems have Walkin's for Desktop support engg. (FRESHERS)

 Qualification - Any Graduate, 10+3yrs Diploma, 12+3yrs Diploma
 
 Exp-0-0 years

 Skill Set :  Linux, Lotus Notes 4.x, Lotus Notes 5.x, Win 2000, Win NT Server, Hardware Knowledge

 Should have Hardware and OS knowledge to support Windows environment.

 Configuring Outlook Express & Outlook 97, Outlook 2000, Outlook XP, Outlook 2003, Outlook 2007 Mail Settings.

   Expertise in installing, configuring and trouble shooting printer and print related issues (3 years diploma from Govt. recongnised university will also do with these requirements)

 Good Communication & Ability to work in Team
 
Desired Profile
 
Hi All,

We at CMS Info Systems have Walkin's for  Desktop support engineer (FRESHERS)

 From 9/05/2011 to 13/05/2011

10AM to 4PM

Qualification - Any Graduate, 10+3yrs Diploma, 12+3yrs Diploma.

Exp-0-0 years

Skill Set : Linux, Lotus Notes 4.x, Lotus Notes 5.x, Win 2000, Win NT Server, Hardware Knowledge

Should have Hardware and OS knowledge to support Windows environment.

Configuring Outlook Express & Outlook 97, Outlook 2000, Outlook XP, Outlook 2003, Outlook 2007 Mail Settings.

Expertise in installing, configuring and trouble shooting printer and print related issues (3/4 years diploma from Govt. recongnised university will also do with these requirements)

  Good Communication & Ability to work in Team

Interested Candidates can Walk In on 4th May,2011 to 10 th May between 9:00am - 4:00pm on below mention

address.

CMS Info systems Pvt.Ltd
Namjoshi Bhavan, 1st Floor,
Shastri Road, Navi peth,
Pune.

 Regards,

 HR Team

Experience    0 Years

Industry Type   IT-Hardware & Networking

Role   Customer Support Engnr/Technician

Functional Area    IT-Support, Telecom, Hardware

Education    UG - Any Graduate - Any Specialization

 PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location    Pune

Keywords    desktop engineer, customer support engineer, customer engineer, fms engineer, fme, hardware engineer

Amazon Freshers Walkin May 9 - 13

Amazon.com- Looking for Associates- Walk in from 9th to 13th May

Experience:0 - 2 Years

Location:Bengaluru/Bangalore

Education:UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Position Qualifications:

• Graduation required (with no backlogs)

• One or more years experience with customer service preferred.

• Basic computer skills & knowledge of the Internet required

• Advanced computer skills using a variety of programs highly desired

• 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day

Knowledge and Skills

• Excellent Internet Navigation Skills

• Basic Typing/Keyboarding skills

• Proficiency in Microsoft Outlook and working knowledge of MS Office applications

• Experience working under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality

• Significant email and online customer service experience preferred.

 Job Description

Department:Associate

Experience :  0 to 2 Years

Location : Bangalore

 Seller Support Associate is a critical part of Amazon.com’s mission to deliver timely, Accurate and Professional service to Amazon.com sellers. In a fun and fast-paced environment, this position requires extensive e-mail communication with sellers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions.

General Summary of responsibilities:

• Demonstrates clear and polite written and oral communication.

• Escalates sellers issues appropriately and correctly. Demonstrates timely accurate and professional customer service.

• Maintains a positive and professional demeanor and portrays the company in a positive light.

• Demonstrates knowledge and use of departmental resources, policies and procedures.

• Answers messages in authorized email queues as directed by Workflow and Supervisor.

• Understands and correctly uses all available tools.

• Maintains acceptable email handle time, while remaining friendly and informative.

• Maintains productivity (currently measured in Contacts per Hour –CPH) at or above published standard for skill group.

• Maintain quality (currently measured in Expressed Dissatisfaction Rate - EDR) at or below published standard for skill group.

• Logs in on time; logs out not before the end of scheduled shift.

• Staffs entire phone shift and "aux codes" correctly for all breaks, meals, meetings and events.

• Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.

• Demonstrates appropriate sense of urgency for email response times.

• All other duties as assigned

If you are Interested, Kindly Walkin between 11:00 Am and 1:00 Pm.

Please Note : Kindly Walkin directly. Applying for the job is not required.

Venue

Amazon.com IDC Pvt. Ltd,
5th floor, Safina Towers,
Millers Road, Bangalore.

Contact Person: Neha/Rabiya

Keywords :  Customer Service, CSE, BPO,Voice, Non Voice,Freshers ,Inbound, Outbound, Telecaller, CSO, Email support, Chat support,Customer support officer,Tele marketing,Operation, Marketing, management

Dell Freshers Walkin May 9 - 14

Exclusive Walkin for 2011 Freshers at DELL Services for Voice & Non-Voice process

Job Description

Dear Candidate,

Walkin for Exciting careers with Dell Services on 9th - 14th May  11 from 10am to 5 pm at Ambattur for the following positions

Data Entry Sr.Representative:

• Graduates  / Diploma holders in any discipline (Note: Non engineering candidates excluding M.Sc (IT), MCA and B.Sc IT)
• Good typing and communication skills
• Willingness to work in different shifts

Credits and Collections Sr.Representative:

• Graduates / Diploma holders in any discipline (Note: Non engineering candidates excluding M.Sc (IT), MCA and B.Sc IT)
• Good communication skills with good spoken English in neutral/trainable accent
• Good interpersonal and relationship management skills
• Reasonable documentation skills & typing skills and willingness to work in night shifts only

Coding Executive:

• Graduates in BPT/B Pharm/Nursing with or without experience

 Flexible to work in shifts

Claims Analysis Sr.Representative:

• Graduates / Diploma holders in any discipline (Except B.E/B.Tech, M.Sc IT and MCAs will be excluded)
• Life Science graduates with 0-2 years of work experience
• Ability to learn complex adjudication processes
• Excellent analytical and logical thinking skills
• Willingness to work in shifts

Venue:
Dell Services, A9,
1st Main Rd, Ambattur Industrial Estate,
Ambattur
Chennai - 58

Regards

HR Department

Dell Services

LocationsChennai

Experience0 - 3 years

Key SkillsCommunication, "Typing Skills", "Analytical Skills" "Terminology Skills"

FunctionCustomer Service/ Call Centre/ BPO

Role• Customer Service Executive (Voice)

• Data Processing Executive• Transactions Processing Executive

IndustryITES/ BPO/ KPO

WNS Freshers Walkin

Hurry....Spot Offers for Voice- Fixed Shift , Sat & Sun Off. - 40 Opening(s)

Job Description   

 WNS is right now hiring for voice processes. Calling BPO aspirants with excellent communication skills to work in inbound customer service processes. Start your career with one of the biggest brands in the ITES industry.

  Desired Profile    

Looking for graduates with excellent communication skills, zeal for customer service and desire to excel in a process which has FIXED SHIFTS & FIXED Sat & Sun OFFS. Undergraduates with at least 1 year of BPO experience, Graduates non technical freshers can also apply. Special preferance for Walk in's and Employee referrals only pl find the address mentioned below. Please do carry all your documents i.e.,(originals and photocopies) if selected spot offer.Looking for graduates with excellent communication skills, zeal for customer service and desire to excel in a fixed shift and fixed Sat and Sun offs. Undergraduates with at least 1 year of BPO experience, Graduates non technical freshers can also apply. Walkin directly to the address mentioned below. Please do carry all your documents i.e.,(originals and photocopies) if selected spot offer.

 Contact

 Suma V

 9739996375

Venue

 WNS Global Services
 No 8 A RMZ centennial
 Kundalahalli Main road,
 Whitefield
 Bangalore 560048

Experience    0 - 2 Years

Industry Type   BPO/ITES

Role   Associate/Sr. Associate -(NonTechnical)

Functional Area    ITES/BPO/KPO, Customer Service, Ops.

Education    UG - Other Graduate - Any Specialization

 PG - Post Graduation Not Required

Location    Bengaluru/Bangalore

Keywords    Basic communication skills
 
If you meet the above mentioned criteria, apply online

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