Hiring for Non-Voice: Web & Chat Sales (US process)
Experience:0 - 2 Years
Location:Delhi, Noida
Education:UG - Graduation Not Required
PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
* Good written skills
* Average spoken english
* Minimum typing speed of 22wpm to 25 wpm
* Good analytical skills
Btech / BE's / MBA's will not be preferred to apply for the above profile.
Job Description
Walk in Interviews:
Venue:
iEnergizer
A-37, Sector - 60 Noida
Date: Mar 22nd - Mar 23rd.
Time : 2:00 PM to 5:00PM
Contact Person: Amrita Sharma
Contact No: 0120-6688057
Job Description:
* Assist online customers to navigate through various activities such as purchase processes, making online payments etc
* Provide customer with the human interface, identify and understand customer needs and cater them
* Ability to handle multiple chats effectively with a good typing speed
* Ensure in time feedback to the customers with the help of effective assessment
* Ability to provide and achieve 100% customer satisfaction
Job Specification:
* Excellent written skills
* Good analytical skills to handle multiple chats
* Good observation skills
* Positive attitude with a zeal to perform
* Team player
* Minimum typing speed of 22 wpm – 30 wpm.
* Ready to work in 24x7 environment
Keywords : email, chat, non - voice, backend
Experience:0 - 2 Years
Location:Delhi, Noida
Education:UG - Graduation Not Required
PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
* Good written skills
* Average spoken english
* Minimum typing speed of 22wpm to 25 wpm
* Good analytical skills
Btech / BE's / MBA's will not be preferred to apply for the above profile.
Job Description
Walk in Interviews:
Venue:
iEnergizer
A-37, Sector - 60 Noida
Date: Mar 22nd - Mar 23rd.
Time : 2:00 PM to 5:00PM
Contact Person: Amrita Sharma
Contact No: 0120-6688057
Job Description:
* Assist online customers to navigate through various activities such as purchase processes, making online payments etc
* Provide customer with the human interface, identify and understand customer needs and cater them
* Ability to handle multiple chats effectively with a good typing speed
* Ensure in time feedback to the customers with the help of effective assessment
* Ability to provide and achieve 100% customer satisfaction
Job Specification:
* Excellent written skills
* Good analytical skills to handle multiple chats
* Good observation skills
* Positive attitude with a zeal to perform
* Team player
* Minimum typing speed of 22 wpm – 30 wpm.
* Ready to work in 24x7 environment
Keywords : email, chat, non - voice, backend