Walkin for Technical support Voice Process in CONVERGYS (Urgent)
Experience:0 - 3 Years
Location:Pune
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
- Technical Support Officer.
- Excellent Communication Skills
- Flexible with rotational shifts and 24/7 work environment.
- Should be ok with a 9 months Financial Bond.
-Courteous with strong customer service orientation
- Should be MCP certified, MCSE Certification Preferred.
Contact: Austin@# 9923000644 or Walkin @
venue
Convergys RMZ Westend,
DP Road, Aundh,
Pune
(Near McDonald's) from 26th April, 2011 to 30th April, 2011 between 11 am to 7 pm.
Job Description
About Company:
We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. Convergys employees have it all. Our 77,000 employee base worldwide, enables organizations everywhere to enhance the value of their relationships with customers and employees. Which is the reason we are the global leader in Relationship Management.
Headquartered in Cincinnati, Ohio
Ranked amongst the Top Ten Global BPOs by International Association of outsourcing professionals
Fortune’s Most Admired Company for 9 years
Job Description:
The candidates role is a “customer-facing” role, i.e. the first point of contact for all enterprises.
Customers will require assistance with a wide range of queries, including:
Ø T/S on Windows 2003, 2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA, SharePoint. These also include Cluster 2003, Cluster 2008, Hyper V, WDS, NLB & PKI.
Eligibility :
Ø Should be a graduate. (Engineers preferred)
Ø MCP (70/290) (Required), MCSE (Preferred) Certification.
Ø Prior experience in Windows Server Support.
Ø Basic Network Communication Knowledge.
Ø Understanding of Windows 2003 & 2008.
Ø Understanding of Active Directory, DNS, DHCP and Domain Environment.
This is a 100% Technical process.
Contact: Austin@#9923000644 or Walkin @ Convergys RMZ Westend, DP Road, Aundh, Pune (Near McDonald's) from 14th April, 2011 to 30th April, 2011 between 11 am to 7 pm (Monday through Friday).
Keywords : Customer Care Executive,Technical Support,voice process,TSR,CSR,TSE
Experience:0 - 3 Years
Location:Pune
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
- Technical Support Officer.
- Excellent Communication Skills
- Flexible with rotational shifts and 24/7 work environment.
- Should be ok with a 9 months Financial Bond.
-Courteous with strong customer service orientation
- Should be MCP certified, MCSE Certification Preferred.
Contact: Austin@# 9923000644 or Walkin @
venue
Convergys RMZ Westend,
DP Road, Aundh,
Pune
(Near McDonald's) from 26th April, 2011 to 30th April, 2011 between 11 am to 7 pm.
Job Description
About Company:
We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. Convergys employees have it all. Our 77,000 employee base worldwide, enables organizations everywhere to enhance the value of their relationships with customers and employees. Which is the reason we are the global leader in Relationship Management.
Headquartered in Cincinnati, Ohio
Ranked amongst the Top Ten Global BPOs by International Association of outsourcing professionals
Fortune’s Most Admired Company for 9 years
Job Description:
The candidates role is a “customer-facing” role, i.e. the first point of contact for all enterprises.
Customers will require assistance with a wide range of queries, including:
Ø T/S on Windows 2003, 2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA, SharePoint. These also include Cluster 2003, Cluster 2008, Hyper V, WDS, NLB & PKI.
Eligibility :
Ø Should be a graduate. (Engineers preferred)
Ø MCP (70/290) (Required), MCSE (Preferred) Certification.
Ø Prior experience in Windows Server Support.
Ø Basic Network Communication Knowledge.
Ø Understanding of Windows 2003 & 2008.
Ø Understanding of Active Directory, DNS, DHCP and Domain Environment.
This is a 100% Technical process.
Contact: Austin@#9923000644 or Walkin @ Convergys RMZ Westend, DP Road, Aundh, Pune (Near McDonald's) from 14th April, 2011 to 30th April, 2011 between 11 am to 7 pm (Monday through Friday).
Keywords : Customer Care Executive,Technical Support,voice process,TSR,CSR,TSE