Idea Cellular hiring Manager - Auragabad
Experience: 7 to 11 yrs.
Salary:Not Disclosed by Recruiter
Industry:Telecom, ISP
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Role Category:Operations
Role:Business Development Manager
Education:(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
Job Description
1. Manage entire Contact Centre Operations : To Manage Contact Centre/ Call Centre of 800+ seater Operations to meet CC KPI's - / Service Level / Abandon Rate / PRI Reject / Switch rejects As Per Target Every Month
2. CPS : To Achieve Calls Per Subscriber Per Month As Per Allocated Budgets
Contact Details
Executive Name:Marita D'souza
Contact Company:Idea Cellular Limited
Experience: 7 to 11 yrs.
Salary:Not Disclosed by Recruiter
Industry:Telecom, ISP
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Role Category:Operations
Role:Business Development Manager
Education:(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
Job Description
1. Manage entire Contact Centre Operations : To Manage Contact Centre/ Call Centre of 800+ seater Operations to meet CC KPI's - / Service Level / Abandon Rate / PRI Reject / Switch rejects As Per Target Every Month
2. CPS : To Achieve Calls Per Subscriber Per Month As Per Allocated Budgets
Contact Details
Executive Name:Marita D'souza
Contact Company:Idea Cellular Limited