Walkin interview for Spanish Language
Experience : 0 - 5 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Essential duties / responsibilities of the position:
·Adhere to the Service Level Agreement (SLAs) specific by the Client / Process for quality, productivity and schedule adherence.
·Complete logs specified by the process
·To be aware of and comply with any client / process / product updates.
·Assist other team members who are new to the process.
·Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
·Take steps to improve on performance based on coaching.
·Adhere to HR policies (dress code, leave policy) etc.
Work Location- Gurgaon
Blended process
Shift window-6AM to 12AM
Cab provided, 5 days working
Keywords : blended process, spanish
Experience : 0 - 5 Years
Location:Delhi/NCR
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Essential duties / responsibilities of the position:
·Adhere to the Service Level Agreement (SLAs) specific by the Client / Process for quality, productivity and schedule adherence.
·Complete logs specified by the process
·To be aware of and comply with any client / process / product updates.
·Assist other team members who are new to the process.
·Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
·Take steps to improve on performance based on coaching.
·Adhere to HR policies (dress code, leave policy) etc.
Work Location- Gurgaon
Blended process
Shift window-6AM to 12AM
Cab provided, 5 days working
Keywords : blended process, spanish