Ericsson India Freshers Walkins Dec 2 - 5


Surveillance Engineers @ Noida

Job Position : Surveillance Engineer

Job Designation : Network Surveillance Engineer

Job : Services Engineer

Job Location : Noida, NCR

Desired Education :

• Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

Desired Experience : 0 to 2 Years

Mandatory Skills : SLA / KPI, Network Services, Service Alarm Monitoring

Job Details :

• Function: Network Surveillance
• Position: Network Surveillance Engineer
• Grade: 7
• Career Stage: Technician
• Location: NCR
• Interfaces: L1 Fault Management, Back Office, Field Operations & Maintenance , Incident Management, Preventive Maintenance
• Reporting Manager: Shift Leader
• 24X7 Shift Working: Yes

Candidate Prerequisites :

• Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
• Industry experience: Telecom
• Years of experience: 0-2 years
• Certifications: Any Certification related to Telecom shall be an added advantage
• Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation.

Key Responsibilities :

• Service Alarm Monitoring
• Alarm Management for the assigned Network Services
• Ticket Management
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
• Work Order Handling
• Regular follow up on the events with relevant departments working on it as per the MSTOP process