Walk in for Customer Support(L1 & L2)
Experience : 0 - 4 Years
Location:Chennai
Education:UG - Graduation Not Required
PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
To handle calls, emails, facsimiles & order exceptions.
•Receive inbound calls and enter details into the entry tool.
•Communicate with respective stakeholders via Fax/Email to collect information or update information
•Examine and correct exceptions
•Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to prescribed standards
•Ensure strict confidentiality of client records
Non Graduates can also apply
Fixed Shift (6.30 p.m to 3.30 a.m) Saturday, Sunday Off, Pick up and drop is provided
Interested candidates please walk in for interviews directly between 10 a.m to 4 p.m
Venue
RR Donnelley
AD 45, Karunaa Conclave
4th Avenue, Shanthi Colony
Anna Nagar
CHENNAI,Tamilnadu,India 600040
Contact person: Michelle
Keywords : B2B support, Calling taking, Inbound, Outbound, Customer support, Technical support, Order Management
Experience : 0 - 4 Years
Location:Chennai
Education:UG - Graduation Not Required
PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
To handle calls, emails, facsimiles & order exceptions.
•Receive inbound calls and enter details into the entry tool.
•Communicate with respective stakeholders via Fax/Email to collect information or update information
•Examine and correct exceptions
•Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to prescribed standards
•Ensure strict confidentiality of client records
Non Graduates can also apply
Fixed Shift (6.30 p.m to 3.30 a.m) Saturday, Sunday Off, Pick up and drop is provided
Interested candidates please walk in for interviews directly between 10 a.m to 4 p.m
Venue
RR Donnelley
AD 45, Karunaa Conclave
4th Avenue, Shanthi Colony
Anna Nagar
CHENNAI,Tamilnadu,India 600040
Contact person: Michelle
Keywords : B2B support, Calling taking, Inbound, Outbound, Customer support, Technical support, Order Management