Walkins @ iEnergizer for US 1st & 3rd Party Collections Process
Experience : 0 - 5 Years
Location:Noida
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
* Making US Outbound Collections calls.
28th (Wednesday) & September 29th (Thursday) 2011
Time : 4:00 PM to 6:30 PM
Venue :
A-37, Sector - 60 Noida
Contact Person : MANDEEP - HR
Contact Number : 0120-6688067
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Meet customer requirements through first contact resolution.
* Confirm customer understanding of the solution and provide additional customer education as needed.
* Prepare complete and accurate work and update customer file.
Keywords : International Call Center / BPO, Inbound,Outbound Process, CCE / SR.CCE, US Process, Outbound Process,US Voice Process,1st Party,3rd Party, Collections Process
Experience : 0 - 5 Years
Location:Noida
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
* Making US Outbound Collections calls.
28th (Wednesday) & September 29th (Thursday) 2011
Time : 4:00 PM to 6:30 PM
Venue :
A-37, Sector - 60 Noida
Contact Person : MANDEEP - HR
Contact Number : 0120-6688067
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Meet customer requirements through first contact resolution.
* Confirm customer understanding of the solution and provide additional customer education as needed.
* Prepare complete and accurate work and update customer file.
Keywords : International Call Center / BPO, Inbound,Outbound Process, CCE / SR.CCE, US Process, Outbound Process,US Voice Process,1st Party,3rd Party, Collections Process