iEnergizer Freshers Walkin Sep 28 - 29


Walkins @ iEnergizer for US 1st & 3rd Party Collections Process

Experience :  0 - 5 Years

Location:Noida

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Job Description

 * Making US Outbound Collections calls.

 28th (Wednesday) & September 29th (Thursday) 2011

Time : 4:00 PM to 6:30 PM

Venue :

A-37, Sector - 60 Noida

Contact Person : MANDEEP - HR

Contact Number : 0120-6688067

 * Clarify customer requirements; probe for and confirm understanding of requirements or problem.

 * Meet customer requirements through first contact resolution.

 * Confirm customer understanding of the solution and provide additional customer education as needed.

 * Prepare complete and accurate work and update customer file.

Keywords :  International Call Center / BPO, Inbound,Outbound Process, CCE / SR.CCE, US Process, Outbound Process,US Voice Process,1st Party,3rd Party, Collections Process