Exclusive Walkin for Call Center Associate @ Dell from 23 Aug - 26Aug
Experience : 0 - 3 Years
Location:Chennai
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
1. Identify the outstanding claims with payers through the reports from clients
2. Place calls with payers with regard to outstanding claims
3. Document the details of the calls made to payers in VIMS and the client software
4. Coordinate with the team leader in following the processes
5. To follow Information Security Policy and Compliance requirements including regulatory compliances
Keywords : Good Communication, BPO, Call Center, call centre, Customer Suppport, healthcare,inbound process, outbound process
Experience : 0 - 3 Years
Location:Chennai
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
1. Identify the outstanding claims with payers through the reports from clients
2. Place calls with payers with regard to outstanding claims
3. Document the details of the calls made to payers in VIMS and the client software
4. Coordinate with the team leader in following the processes
5. To follow Information Security Policy and Compliance requirements including regulatory compliances
Keywords : Good Communication, BPO, Call Center, call centre, Customer Suppport, healthcare,inbound process, outbound process