Aricent Tech IT Walkin Aug - 27


Walkin interviews for Network Engineer(Voice - Multi Services) on 27th Aug’11 – Gurgaon & Hyderabad

Job Description

Job Profile:

Interacting with clients, understanding their needs and helping them by providing technical support to Customer by remotely accessing their networks & troubleshooting the queries working on all CISCO products

Experience Level: 1 – 4 yrs

Qualification - Any Graduate /BE / B Tech /Technical diploma for 3 yrs

Job Location :   Gurgaon

Skills Required:

Troubleshooting exp.

Willing to work in 24*7 Support (Night Shifts).

Prior exp of Voice based technical support.

CCVP / CCNA-Voice Preferred;

CCNA Mandatory

Exposure to Voice over IP / TDM circuits.

Know-how of Call Signaling Protocols - SIP, H.323, MGCP.

Soft Skills: Good communication written as well as verbal.

Note: CCNA Certification is mandatory.

Candidates meeting the above selection criteria can appear for the interview process as per the below mentioned schedule:

Date: 27th Aug, 2011, Saturday

Time:  10:00 AM – 2:00 PM

Venue:

Aricent Technologies
Presidency Tower
Tower B, 5th Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital,
Gurgaon -122001

Contact Person: Pooja Kumar

Hyderabad Venue:

DBS House
1-7-43-46, Sardar Patel Road
Near Fire Service Station
Bharat Scouts and Guides
Secunderabad: 500003

Contact Person: Radhika V

Experience :     1 - 4 

Education :     Any graduate, B.E/B.Tech, Diploma 

Job Category:      • Customer Service/ Call Centre/ BPO • IT 

Job Location :       Gurgaon 

Key Skills:    "Technical Support", "Customer Service", "Customer Support", "Call Signaling Protocols", "SIP", "H.323", "MGCP",

"Voice over IP", "TDM circuits", "CCNA", & 

Industry:     • ITES/ BPO/ KPO • IT/ Computers - Software  

Role:     • Technical Support Executive ( voice) • Voice & Accent Trainer • Other Customer Service/ Call Center