Exclusive Walk in for Citizen Service Executive upto 13th July 11
Experience : 0 - 4 Years
Location:Kolkata,
Education:UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Sc - Any
Specialization,BCA - Computers,BHM - Hotel Management,Other Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
1. Decent communication and interpersonel skill required.
2.Good personality and customer handling skills.
3.Good keyboard skills with knowledge in MS Office ewquired.
4.Profiecient in English and local language required.
Job Description
*Resolve customer queries and issues.
*Escalate customer issues for quiclk resolution.
*Execute activities to meet the service period SLAs
*Ensur and able to handle the walk in customers a the PSK desk.
Keywords : cce, cse, tse, bde, business develoment executive, customer relations, customer queries, resolve customer queries, cutomer care executive, technical support executive, customer delight executive, business associate, lead generation, generating revnue