SPOT OFFERS at Aditya Birla Minacs for CSR VOICE PROCESS (International)/TSR (International)
Job Description
Customer Support Voice:
The agent should be able to understand the customer issues . The main criteria for arriving at a solution is to be able to isolate the issue/component by using effective probing techniques. This would require a high level of expertise and the agent has to quickly understand the query.
The Agent should have very good communication and convincing skills to be able to explain issues and also be able to position themselves correctly.
Technical support
An Agent should be goog in terms of Communication & Should be good in terms of technical, Trouble Shooting Hardware & Natworking,Desktop & laptop Support.
Age Criteria:19-35
Education : Grad/PUC
Job Profile :
Inbound Customer Care Executive/Technical support executive.
US/UK Shift
Interview DAYs : MONDAY to FRIDAY; Timmings: 10:00 am to 4:00pm
INTERESTED CANDIDATES PLEASE CONTACT PREETHI(8722202866) & WALK IN FOR AN INTERVIEW BETWEEN 10:00 AM-4PM.
NOTE :PLEASE CARRY A COPY OF THIS MAIL & MEET UP WITH PREETHI.
KINDLY mention Preethi on your RESUME before WALKING IN
VENUE
ADITYA BIRLA MINACS
MILLENIUM TOWERS (NEXT TO CMR IT COLLEGE)
BROOKFIELDS,ITPL ROAD,Bangalore.
LocationsBangalore
Experience0 - 3 years
Key SkillsCustomer Support, technical
support,collections,networking,Hardware,knowledge in troubleshooting(Desktop/Printers/
Routers)
EducationAny graduate, B.A, B.B.A, BCA, B.Com, B.Sc, MCA, M.Sc
FunctionCustomer Service/ Call Centre/ BPO
Role• Fresher• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
IndustryITES/ BPO/ KPO
If you meet the above mentioned criteria, apply online
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