Walk In for Associate - Inbound -( Day Shifts) - Freshers!!!!! - 15 Opening(s)
Job Description
Purpose:
The jobholder is responsible for providing new business and customer services support through the call centre.
Context:
The jobholder will work within the customer services function focusing on new business and policy servicing.
Main Priorities:
•Deliver efficient, effective, professional and courteous service
to intermediaries and customers
•Address all customer and agent requests and queries within
established timeframes and service levels
•Take follow up action in respect of customer queries, requests
and complaints and ensure effective closure
•Be proactive towards service level timelines and quality
metrics as defined in the delivery model
Walk In with a copy of your resume at the below mentioned address from Monday to Friday (May 9, 2011 - May 13' 2011) between 10: AM - 3:00 PM -:
Contact Person - Sandeep
Desired Profile
Qualifications:
Under Graduate / Graduate from a reputed university/ institute.
Skills/ Knowledge:
•Fluency in English
•Excellent customer service skills including strong communication and listening capabilities
•Proficient in MS office
Experience :
• 0 - 2 years experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Experience 0 Years
Industry Type Insurance
Role Cust. Service Exec.
Functional Area Banking, Insurance
Education UG - Graduation Not Required
PG - Post Graduation Not Required
Compensation : Fresher may also apply
Location Gurgaon
Keywords Call Center; BPO; Voice process; Fresher; freshers; Domestic;
Job Description
Purpose:
The jobholder is responsible for providing new business and customer services support through the call centre.
Context:
The jobholder will work within the customer services function focusing on new business and policy servicing.
Main Priorities:
•Deliver efficient, effective, professional and courteous service
to intermediaries and customers
•Address all customer and agent requests and queries within
established timeframes and service levels
•Take follow up action in respect of customer queries, requests
and complaints and ensure effective closure
•Be proactive towards service level timelines and quality
metrics as defined in the delivery model
Walk In with a copy of your resume at the below mentioned address from Monday to Friday (May 9, 2011 - May 13' 2011) between 10: AM - 3:00 PM -:
Contact Person - Sandeep
Desired Profile
Qualifications:
Under Graduate / Graduate from a reputed university/ institute.
Skills/ Knowledge:
•Fluency in English
•Excellent customer service skills including strong communication and listening capabilities
•Proficient in MS office
Experience :
• 0 - 2 years experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Experience 0 Years
Industry Type Insurance
Role Cust. Service Exec.
Functional Area Banking, Insurance
Education UG - Graduation Not Required
PG - Post Graduation Not Required
Compensation : Fresher may also apply
Location Gurgaon
Keywords Call Center; BPO; Voice process; Fresher; freshers; Domestic;