Consultant (Technical Support –Non-Voice- Chat) - 150 Opening(s)
Job Description
Job Title: Consultant (Technical Support –Non-Voice- Chat)
Company: Sutherland Global Services
Client Industry: Technology (Anti Virus)
Job Location : Kakkanad, Cochin
Job Type: Full time employee, US shift
Experience : Fresher
Job Description:
• Responsible for answering customer through chat, regarding technical issues (computer, printer, laptop etc) and abide by the prescribed norms
• Removal of virus
• Installation of windows & MAC
• Software installation, updating and removal
Education :
• Any graduate (10+2+3) or Diploma (3yrs) holder with basic knowledge of Hardware, Networking and Operating System
• Any additional certification like CCNA, CCNP, MCP, RHCE etc would be an added advantage
Skills:
• Typing speed of 30 WPM with 85% accuracy is a mandatory requirement
• Excellent communication skills in English, with a neutral accent
• An aptitude for computer troubleshooting
• Basic knowledge of hardware, networking and OS
Requirements
• Must be able to join immediately
• Copies of 10th, 12th and Graduation certificates to be produced at the time of interview for verification purpose
• Flexible to work in international Time zones, esp. US Shift
• Must not need any pre-planned leaves during the training period (2-3 months)
In case of an interest, please write to the e-mail Id provided below, with your latest resume or contact us at 999-582-0405 or 0484-4413567/71/69/74.
You may also Walkin to the below address, any day between Mon-Fri, 10AM-4PM, with a copy of your resume.
Venue
Sutherland Global Services
Recruitment Facility
6th Floor, Kandomkulathil Towers (Federal Bank Building)
Opp. Maharaja’s College Ground (Land Mark)
M G Road, Ernakulum
04484-4017884
Desired Profile
Education :
• Any graduate (10+2+3) or Diploma (3yrs) holder with basic knowledge of Hardware, Networking and Operating System
• Any additional certification like CCNA, CCNP, MCP, RHCE etc would be an added advantage
Skills:
• Typing speed of 30 WPM with 85% accuracy is a mandatory requirement
• Excellent communication skills in English, with a neutral accent
• An aptitude for computer troubleshooting
• Basic knowledge of hardware, networking and OS
Requirements
• Must be able to join immediately
• Copies of 10th, 12th and Graduation certificates to be produced at the time of interview for verification purpose
• Flexible to work in international Time zones, esp. US Shift
• Must not need any pre-planned leaves during the training period (2-3 months)
Experience 0 - 1 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Ernakulam / Kochi/ Cochin
Keywords fresher,bpo, kpo,ites, non - voice,international, tech support, inbound,tse,tso,cse,customer, care,b.tech, computer, troubleshoot,hardware,virus, networking, os,cochin, kerala,
Job Description
Job Title: Consultant (Technical Support –Non-Voice- Chat)
Company: Sutherland Global Services
Client Industry: Technology (Anti Virus)
Job Location : Kakkanad, Cochin
Job Type: Full time employee, US shift
Experience : Fresher
Job Description:
• Responsible for answering customer through chat, regarding technical issues (computer, printer, laptop etc) and abide by the prescribed norms
• Removal of virus
• Installation of windows & MAC
• Software installation, updating and removal
Education :
• Any graduate (10+2+3) or Diploma (3yrs) holder with basic knowledge of Hardware, Networking and Operating System
• Any additional certification like CCNA, CCNP, MCP, RHCE etc would be an added advantage
Skills:
• Typing speed of 30 WPM with 85% accuracy is a mandatory requirement
• Excellent communication skills in English, with a neutral accent
• An aptitude for computer troubleshooting
• Basic knowledge of hardware, networking and OS
Requirements
• Must be able to join immediately
• Copies of 10th, 12th and Graduation certificates to be produced at the time of interview for verification purpose
• Flexible to work in international Time zones, esp. US Shift
• Must not need any pre-planned leaves during the training period (2-3 months)
In case of an interest, please write to the e-mail Id provided below, with your latest resume or contact us at 999-582-0405 or 0484-4413567/71/69/74.
You may also Walkin to the below address, any day between Mon-Fri, 10AM-4PM, with a copy of your resume.
Venue
Sutherland Global Services
Recruitment Facility
6th Floor, Kandomkulathil Towers (Federal Bank Building)
Opp. Maharaja’s College Ground (Land Mark)
M G Road, Ernakulum
04484-4017884
Desired Profile
Education :
• Any graduate (10+2+3) or Diploma (3yrs) holder with basic knowledge of Hardware, Networking and Operating System
• Any additional certification like CCNA, CCNP, MCP, RHCE etc would be an added advantage
Skills:
• Typing speed of 30 WPM with 85% accuracy is a mandatory requirement
• Excellent communication skills in English, with a neutral accent
• An aptitude for computer troubleshooting
• Basic knowledge of hardware, networking and OS
Requirements
• Must be able to join immediately
• Copies of 10th, 12th and Graduation certificates to be produced at the time of interview for verification purpose
• Flexible to work in international Time zones, esp. US Shift
• Must not need any pre-planned leaves during the training period (2-3 months)
Experience 0 - 1 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Ernakulam / Kochi/ Cochin
Keywords fresher,bpo, kpo,ites, non - voice,international, tech support, inbound,tse,tso,cse,customer, care,b.tech, computer, troubleshoot,hardware,virus, networking, os,cochin, kerala,