Walkin event for Technical Support-Semi-Tech/ Voice Technical process
Job Description
Requirement No: 20209/19799
Title: Associate (Technical Support Officer)
Qualification: Any Graduate/ Diploma (3 Yrs.)
Experience : 6 months to 3Years
Job Location : Noida
Date: 3rd and 4th March 2011
Time: 2 PM to 6 PM
Desired Profile
· 6 months – 3 yrs experience in Technical Support .
Trouble Shooting in MS Office, Windows OS, Internet explorer, Outlook
· A candidates should have a background involving tech or semi-tech projects and excellent comm skills
Good understanding of Ticketing and Remote connect tools , Troubleshooting for voice tech support
Awareness of PC Hardware Environment, Printers, UNIX
Excellent verbal and written communication skills
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes
Additional Specification:
Candidates willing to work in Night Shifts only need to apply
Candidates should have secured minimum 40% in their graduation, XIIth, Xth
Selected candidates must be willing to sign an employment Agreement (bond) as per the company policy
Candidates should not have any gaps in education and employment
Venue:
iGATE Global Solutions Limited,
C133A, Sector 2
Noida
Landmark – Behind Fire Station, Near Sector 15 Metro Station
What should the candidates bring when they visit our campus:
One copy of their updated resume
One passport size photograph
Latest Salary appraisal letter/ Offer letter
Contact Person: Shweta
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Noida
Keywords Technical Support - Semi - Tech, Voice Technical process
Job Description
Requirement No: 20209/19799
Title: Associate (Technical Support Officer)
Qualification: Any Graduate/ Diploma (3 Yrs.)
Experience : 6 months to 3Years
Job Location : Noida
Date: 3rd and 4th March 2011
Time: 2 PM to 6 PM
Desired Profile
· 6 months – 3 yrs experience in Technical Support .
Trouble Shooting in MS Office, Windows OS, Internet explorer, Outlook
· A candidates should have a background involving tech or semi-tech projects and excellent comm skills
Good understanding of Ticketing and Remote connect tools , Troubleshooting for voice tech support
Awareness of PC Hardware Environment, Printers, UNIX
Excellent verbal and written communication skills
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes
Additional Specification:
Candidates willing to work in Night Shifts only need to apply
Candidates should have secured minimum 40% in their graduation, XIIth, Xth
Selected candidates must be willing to sign an employment Agreement (bond) as per the company policy
Candidates should not have any gaps in education and employment
Venue:
iGATE Global Solutions Limited,
C133A, Sector 2
Noida
Landmark – Behind Fire Station, Near Sector 15 Metro Station
What should the candidates bring when they visit our campus:
One copy of their updated resume
One passport size photograph
Latest Salary appraisal letter/ Offer letter
Contact Person: Shweta
Experience 1 - 3 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Noida
Keywords Technical Support - Semi - Tech, Voice Technical process