CMC Freshers Walkin July - 13

Exclusive Walk in for Citizen Service Executive upto 13th July 11

Experience :  0 - 4 Years

Location:Kolkata,

Education:UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Sc - Any

Specialization,BCA - Computers,BHM - Hotel Management,Other Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

1. Decent communication and interpersonel skill required.

2.Good personality and customer handling skills.

3.Good keyboard skills with knowledge in MS Office ewquired.

4.Profiecient  in English and local language required.

Job Description

 *Resolve customer queries and issues.

 *Escalate customer issues for quiclk resolution.

 *Execute activities to meet the service period SLAs

 *Ensur and able to handle the walk in customers a the PSK desk.

Keywords :  cce, cse, tse, bde, business develoment executive, customer relations, customer queries, resolve customer queries, cutomer care executive, technical support executive, customer delight executive, business associate, lead generation, generating revnue